Shipping & Returns

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We now offer Same Day Dispatch for faster delivery and a 120-Day Money Back Guarantee. Our commitment to quality and service is also reflected in our enhanced 3-Year Comprehensive Warranty. Enjoy all these benefits and still save up to 50% off retail.
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Shipping
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Domestic

Items in local stock will ship next business day and will take somewhere between 7-10 business days for standard free shipping. Express Shipping is available on only for an additional fee with a timeline of 2-5 business days for delivery; excludes WA, NT, and TAS
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International

We currently don't offer international shipping.

Cost

Enjoy free shipping on all orders over $100 across Australia in only metropolitan areas. If you sit with in a rural area please give us a call to confirm shipping pricing.
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Shipping Insurance

Purchasing insurance at checkout will offer instant protection against freight loss and damage. Without insurance, any freight loss and damage that may occur must go through an investigation process by both ourselves, and the freight company, to determine fault and responsibility. Once the investigation has concluded (usually around 2-6 weeks), restitution is performed. Purchasing insurance skips the investigation process and will provide instant restitution to the purchaser, when a freight issue arises.

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Returns

We now offer a 120-Day Money Back Guarantee. Units must be returned in the original packaging and in "as new" condition. Return shipping costs for change of mind returns will be the sole responsibility of the purchaser, along with a 10% restocking fee.

Commercial Equipment

Returns are accepted up to 120 days after purchase. Return freight is to be covered by the purchaser unless due to a manufacturing or freight damage issue. In such cases, technician intervention will determine the next steps. Equipment must be completely clean upon return. A refund warehouse inspection will be conducted upon receiving the return prior to the processing of a refund.

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